Privacy Policy

1. Information We Collect

We collect information you provide directly when you register for an account, set up your hotel profile, submit rates, respond to RFPs, or communicate with us. This includes your name, email address, phone number, hotel name, and property details.

2. How We Use Your Information

We use your information to provide and improve our platform, process transactions, send notifications about bookings and rate requests, communicate about your account, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share information with: travel planners and groups who send you booking requests through our platform; service providers who help us operate the platform; and law enforcement when required by law.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, regular security audits, and access controls to protect your information.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. California residents have additional rights under the CCPA — see our California Privacy Notice.

6. Contact Us

For privacy-related questions, contact us at privacy@hotelhuddle.com.